RSA Course QLD
SITHFAB021 – Provide responsible service of alcohol
Responsible Service of Alcohol – Queensland
New 2025 Course – formerly SITHFAB002
Fully Accredited – Official QLD Course – Fast & Easy
Online Course
Recommended if you enjoy self-paced learning
Only $55 – All Inclusive – More info


Valid for work: WA, QLD, SA, NT, ACT, TAS
WA Approved for Security & Crowd Controllers






Important: Don’t be Fooled
There are several websites offering cheap non-accredited RSA course QLD which will issue you a “Statement of Completion”. However, a “Statement of Completion” is not the same as a “Statement of Attainment”.
You must have a nationally accredited SITHFAB021 – Provide responsible service of alcohol (or equivalent) Statement of Attainment from a Registered Training Organisation (RTO) in order to be able to work.
RSA Course Overview
Responsible Service of Alcohol (RSA) training is mandatory for anyone selling, serving or supplying alcohol in a licensed venue in Queensland.
You will learn strategies, inclusive of harm minimisation and refusal of service in our interactive face to face delivery classrooms.
Examples of jobs that may require an RSA certificate are:
- Wait staff
- Bar tenders
- Managers of licensed venues
- Security at a licensed venue
- Crowd controllers
- Checkout workers at alcohol retailers
Entry
While there are no prerequisites for this course, your language, literacy and numeracy skills will be assessed to enable us to gauge any additional support requirements. Due to legislation, we cannot take enrolments for people under 18 years of age.
Students must be able to demonstrate a level of English language, literacy and numeracy skills to be able to read and interpret legislation and regulations, hold discussions with all stakeholder groups and gather and provide information in both written and oral forms.
Students in New South Wales, South Australia, Australian Capital Territory, Victoria, Tasmania are not eligible to complete this course. All students will be required to provide proof of residential address. Individuals who are on visas will be required to provide visa information, so that course eligibility can be verified.
Update: Overseas students are now able to complete this course with us due to recent changes to the Education Services for Overseas Students Act 2000 (ESOS Act).
Accreditation
This course is the nationally recognised Unit of Competency: SITHFAB021 – Provide responsible service of alcohol – Click here to view details of this Unit of Competency…
Upon successful completion of this course you will be issued with a physical Statement of Attainment (nationally recognised certificate).
Your Statement of Attainment is valid to work in QLD, WA, SA, NT, ACT & TAS.
Valid for work in NSW if you do not permanently reside there
Valid for work in VIC after completing the free bridging course
Fees
Cost $55 – Online (Self-Paced) + Practical via Zoom
Course fees are all inclusive – this includes:
- Self-paced learning content
- Taxes (all accredited training is GST-free)
- Processing and payment fees
- Administrative fees
- Production of a physical certificate
See our Fees, Charges and Refunds Policy for more information.
Course Details
Online
Delivery Mode
This course completed online with a short practical assessment conducted either Virtually (from any location) or via Video upload.
Resources
You will need access to the internet and a device (computer, phone or tablet) to complete the online portion of the course.
For the practical assessment, your device will need to have a microphone and a webcam (camera) capabilities.
Streamline will provide all Learning Materials and Assessments.
Duration
Online Learning & Assessment (~5 hours) – Can be completed at your own pace 100% online.
Practical Assessment (~10 to 20 mins) – Can be completed by Video Call OR Audio/Video upload.
Maximum timeframe for completion is 3 months from enrolment date.
Assessment
The type of assessment tasks include:
- Knowledge activities
- Practical demonstration
- Oral questioning
- Direct observation
- Role play
*Timeframes for assessment completion depend on individual progress.
Option 1: Online Course
Complete the majority of your course Online at your own pace. Then upload video/audio or join us via Video Call to complete a short practical assessment.
Course | Duration | Location | |
SITHFAB021 – Provide responsible service of alcohol | Self-Paced (~5 to 6 hrs) | Online Course |





