SIT30616 – Certificate III in Hospitality
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops.
This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage, aviation [Cabin Crew], casino and gaming.
Overview
This qualification will help you develop the skills and knowledge to perform the roles in hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement and under limited supervision you will acquire the skills and knowledge to perform work activities to a competent level.
SIT30616 – Certificate III in Hospitality
Career
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Espresso coffee machine operator
- Food and beverage attendant
- Front desk receptionist
- Front office assistant
- Function attendant
- Function host
- Gaming attendant
- Guest service agent
- Housekeeper
- Restaurant host
- Senior bar attendant
- Waiter
Entry Requirements
While there are no entry requirements or pre-requisites for this course, your language, literacy and numeracy skills will be assessed to enable us to gauge any additional support requirements. To enrol in this qualification students must be 18 years or over, and have previous or current experience in hospitality.
*Students must be able to demonstrate a level of language, literacy and numeracy skills to be able to read and interpret workplace documents, legislation and regulations, hold discussions with all stakeholder groups, work in teams and gather and provide information in both written and oral forms.
Course Units
There are 15 units included in this program comprising seven (7) compulsory (core) and 8 elective units, which can be selected from a wide range of business and related units. A sample course structure would be as follows:
-
- BSBWOR203 Work effectively with others
- SITHIND002 Source and use information on the hospitality industry
- SITHIND004 Work effectively in hospitality service
- SITXCCS006 Provide service to customers
- SITXCOM002 Show social and cultural sensitivity
- SITXHRM001 Coach others in job skills
- SITXWHS001 Participate in safe work practices
- SITXFSA001 Use hygienic practices for food safety
- SITHFAB001 Clean and tidy bar areas
- SITHFAB003 Operate a bar
- SITHFAB004 Prepare and serve non-alcoholic beverages
- SITHFAB005 Prepare and serve espresso coffee
- SITHFAB007 Serve food and beverage
- SITXFSA002 Participate in safe food handling practices
Fees
The qualification is $3,000.00
- Payment options are available*
- No deposit required
Please contact us for further information and to access our Fees, Charges and Refunds Policy.
*Streamline Training will never require students to pre-pay fees in excess of a total of $1500.
Assessment
The type of assessment tasks may include:
- Practical demonstration
- Knowledge activities
- Case studies or reports
- On-the-job assessment
- Oral questioning
- Direct observation
The process of Recognition of Prior Learning and/or Recognition of Current Competencies gives those people with the relevant experience the opportunity to gain formal recognition for their competencies (skills and knowledge) gained through life, work and study, regardless of where, when and how they were achieved.
Students are responsible for gathering evidence that show they have the required competencies to the standard set out by the industry in the National Competency Standards. Please refer to our RPL policy by contacting info@streamlinetraining.com.au
Duration
We recommend you complete this course within 2 years.
Training
The qualification is delivered through a combination of classroom, digital and practical workplace based delivery and learning.
You will be visited by our Trainer/Assessor at our practical training facility, on a monthly basis to progress your learning and complete assessment observations with you. Your trainer/assessor will also provide you support over the phone, email or face-to-face as required.
During the enrolment process, students will go through their training and assessment arrangements in detail, including what units are most suitable to your needs and what support strategies will help you complete your qualification.
Venue
Classroom training is conducted at our head office training rooms at 440 William Street and practical Training is conducted at our training venue.
This venue also has a fully functional and operational Bistro with seating capacity of 180-220 patrons.
If you have any questions regarding the course, or would like to enrol, please contact our us or enrol via the link provided here.
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