SIT40622 – Certificate IV in Hospitality
This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops.
Overview
This qualification will help employees develop the skills and knowledge to perform as an operator who uses a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. You will learn to operate independently or with limited guidance from others and use discretion to solve non-routine problems.
SIT40422 – Certificate IV in Hospitality
Career
- Bar supervisor or team leader
- Concierge
- Duty manager
- Food and beverage supervisor or team leader
- Front office supervisor or team leader
- Housekeeping supervisor or team leader
- Gaming supervisor or team leader
- Shift manager
Course Units
There are 21 units included in this program comprising nine (9) core (compulsory) and twelve (12) elective units, which can be selected from a wide range of business and related units. A sample course structure would be as follows:
- SITHIND008 Work effectively in hospitality service
- SITXCCS015 Enhance customer service experiences
- SITXCOM010 Manage conflict
- SITXFIN009 Manage finances within a budget
- SITXHRM007 Coach others in job skills
- SITXHRM008 Roster staff
- SITXHRM009 Lead and manage people
- SITXMGT004 Monitor work operations
- SITXWHS007 Implement & monitor work health & safety practices
- SITXFSA005 Use hygienic practices for food safety
- SITXFSA006 Participate in safe food handling practices
- SITXFIN008 Interpret financial information
- SITHFAB022 Clean and tidy bar areas
- SITHFAB021 Provide responsible service of alcohol
- SITHFAB023 Operate a bar
- SITHFAB024 Prepare and serve non-alcoholic beverages
- SITHFAB025 Prepare and serve espresso coffee
- SITHFAB027 Serve food and beverage
- SITHFAB030 Prepare and serve cocktails
- SITHFAB034 Provide table service of food and beverage
- SITHFAB036 Provide advice on food
Fees
The qualification is $4,000.00
- Payment options are available*
- No deposit required
Please contact us for further information and to access our Fees, Charges and Refunds Policy.
For Jobs and Skills information and government funding, please visit this page
*Streamline Training will never require students to pre-pay fees in excess of a total of $1500.
Duration
We recommend you complete this course within 2 years.
Assessment
All assessments are competency based. You will be assessed against each unit of competency as well as the full qualification.
The type of assessment tasks may include:
- Practical demonstration
- Knowledge activities
- Case studies or reports
- On-the-job assessment
- Oral questioning
- Direct observation
The process of Recognition of Prior Learning and/or Recognition of Current Competencies gives those people with the relevant experience the opportunity to gain formal recognition for their competencies (skills and knowledge) gained through life, work and study, regardless of where, when and how they were achieved.
Students are responsible for gathering evidence that show they have the required competencies to the standard set out by the industry in the National Competency Standards. Please refer to our RPL policy by contacting info@streamlinetraining.com.au
Training
The qualification is delivered through a combination of classroom, digital and practical workplace based delivery and learning.
You will be visited by our Trainer/Assessor at for practical training, on a monthly basis to progress your learning and complete assessment observations with you. Your trainer/assessor will also provide you support over the phone, email or face-to-face as required.
During the enrolment process, students will go through their training and assessment arrangements in detail, including what units are most suitable to your needs and what support strategies will help you complete your qualification.
Venue
Classroom training is conducted at our head office training rooms an practical Training is conducted in the workplace.
If you have any questions regarding the course, or would like to enrol, please contact our us or enrol via the link provided here.
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